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The GigOrbit Trust Score

A transparent, data-driven algorithm designed to guarantee quality, reliability, and peace of mind for every buyer.

How is it calculated?

Every seller on GigOrbit receives a Trust Score from 0 to 100. It updates dynamically based on their actual marketplace performance. Here is the exact breakdown:

🌟 Quality (40%)

Derived from our split-review system. It measures both the quality of the final deliverable and the seller’s professional communication.

📦 Completion (30%)

We track success rates. If a seller consistently brings assigned orders to final completion without cancellations, their score rises.

🔄 Loyalty (15%)

The ultimate trust signal. If buyers return to the same seller for a second or third order, we heavily reward the seller’s score.

💬 Response (15%)

Good freelancers communicate. Sellers who respond to buyer messages within hours score higher than those who take days.

⚠️ Strict Penalties for Bad Behavior

Platform integrity is our top priority. A seller’s score will instantly bleed points for the following operational deviations:

  • -15 Points: Order sent into Dispute / Admin Mediation.
  • -5 Points: Sudden order cancellation by the seller.
  • Inactivity Decay: Score drops automatically if a seller abandons the platform for 30+ days.

Note for New Sellers: Every new freelancer starts in the “Incubator” with a baseline score of 100. Once you successfully complete 2 orders, the live algorithmic math kicks in.

Test the Algorithm

Adjust the metrics below to see exactly how our system grades seller performance in real-time.

5.0 ★
100%
20%
0
0

Seller Trust Score

Highly Trusted
100
Quality: +40
Completion: +30
Loyalty: +15
Response: +15
Penalties: -0
GigOrbit Concierge
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